Wholesale Guide

Cart Documentation Pack for Customs Brokers — Specialist Vape Shops

Published 2026-08-02 · 5 min read · by the VapeWholesaleHub sourcing team

Cart has moved from a niche listing to a category that most vape retailers simply have to carry. That popularity brought a flood of near identical offers. This guide explains how to separate a repeatable supply chain from a lucky sample.

Cart product overview — Reference view of the cart line prepared for wholesale evaluation.

Positioning Cart on Your Shelf

Category planning for cart works best when you map it against three shopper types: the restocker who already knows what they want, the switcher who wants something stronger, and the explorer who buys on flavour name alone.

Getting Cart to Your Warehouse

Carton dimensions for cart are a design decision, not a packing afterthought. A few centimetres on the master carton can change how many units fit a pallet, and that repeats on every order.

Cart logistics and packing — Master carton configuration used for cart shipments.

Pricing and Margin

When you model cart pricing, build in a realistic shrink figure. Even a well run line loses a small percentage to damage, expiry and sampling. Pretending that number is zero is how a healthy looking margin turns negative.

Indicative reference points for planning purposes: entry tier from USD 1.87 per unit at 1000 units, mid tier at USD 1.89, and volume tier at USD 1.24 for full container quantities. These figures move with specification, packaging and freight, so treat them as a shape rather than a quote.

Turning Cart Into Repeats

Put cart where the decision is made, not where the margin is highest. In most stores that means near the counter or at eye level in the category, rather than wherever there is spare space.

Quality Control in Practice

AQL sampling gets a lot of attention, but for cart the more useful habit is simply measuring the same three things on every single batch. Trend lines catch problems that pass/fail checks miss.

Most defects in cart are not dramatic. They are loose tolerances, a slightly thin seal, a mouthpiece that clicks. Left alone they turn into leak complaints, which are the single most common reason a retailer drops a line.

Write the complaint threshold into the order terms.
Agree the tolerance band in writing before approving artwork.
Ask how the factory measures puff count, then compare like with like.
Model landed cost, not ex-works price, when comparing quotes.
Keep sealed retained samples from every production batch.

The Specification That Matters

Ask any factory for the same cart sample twice, three months apart. If the second sample drifts, the production line is running without statistical control and your reviews will drift with it. Consistency over time is a more useful signal than a single good sample.

Reference specification for Cart orders
Product category	Refillable kit
Resistance band	1.0 - 1.2 ohm
Capacity tolerance	+/- 5%
Puff count method	Declared by capacity
Master carton	240 units
Carton weight	4.2 kg
Shelf life	24 months
Storage	15-25 C, dry, away from direct light

Practical Checklist

Start with a mixed carton and let your own sell-through decide.
Plan the switch from air to sea freight before you need it.
Agree the tolerance band in writing before approving artwork.
Keep sealed retained samples from every production batch.
Check carton dimensions against your freight quote before confirming.
Write the complaint threshold into the order terms.

Frequently Asked Questions

Can I mix strengths in one order?

In most cases yes, as long as each strength meets the minimum run length. Mixed strength cartons are popular with retailers building their first display because they show the full ladder without over committing.

What if I only need a small first order?

That is normal and sensible. A mixed carton lets you test cart in your own market before committing to a production run, and the specification you approve at that stage carries through to larger orders unchanged.

Do you hold stock for regular customers?

For established programmes we can reserve production slots and, in some cases, hold finished cart stock against a forecast. It removes most of the lead time risk from a reorder and is worth discussing once volumes are stable.

Is there a warranty on cart?

Manufacturing defects are covered against the retained sample standard. Normal wear, misuse and damage after opening are not. We publish the threshold in the order terms so both sides know exactly what the claim process looks like.

How do you handle a short shipment?

Cartons are counted and weighed before dispatch and the figures are shared with you. If something is short on arrival, the packing record and the carrier documentation are both available, which keeps the claim straightforward.

Next Step

Send us your current cart specification even if you are not planning to move suppliers. A second read of a document you use every month is usually worth the ten minutes.

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