Supplier Audit Checklist for Cart Orders — Latin America
We ship cart to distributors in very different markets, and the same five questions come up almost every week. Rather than answer them in email each time, we have written them out properly here.
How Cart Batches Are Checked
AQL sampling gets a lot of attention, but for cart the more useful habit is simply measuring the same three things on every single batch. Trend lines catch problems that pass/fail checks miss.
Keep a photo record of every cart approval sample. Written descriptions age badly; a dated photograph next to a delivered unit settles most arguments in seconds.
- Write the complaint threshold into the order terms.
- Plan the switch from air to sea freight before you need it.
- Confirm the current customs classification with your own broker.
- Rotate stock by batch code rather than by delivery date.
- Ask how the factory measures puff count, then compare like with like.
The Specification That Matters
Specification sheets are where a cart deal is won or quietly lost. Two samples can look and taste the same while using different coil wire, different wicking density and different tolerances on the mouthpiece. Those details decide how the unit behaves in week three rather than minute three.
| Product category | Pod system |
|---|---|
| Resistance band | 0.8 - 1.0 ohm |
| Capacity tolerance | +/- 3% |
| Puff count method | Machine cycle 3s on / 27s off |
| Master carton | 240 units |
| Carton weight | 9.8 kg |
| Shelf life | 24 months |
| Storage | 15-25 C, dry, away from direct light |
Freight, Customs and Timing
Carton dimensions for cart are a design decision, not a packing afterthought. A few centimetres on the master carton can change how many units fit a pallet, and that repeats on every order.
Selling Cart at Store Level
Rotate cart facing rather than price for the first month. Visibility changes sell-through more reliably than a small discount, and it does not train customers to wait for offers.
Positioning Cart on Your Shelf
Category planning for cart works best when you map it against three shopper types: the restocker who already knows what they want, the switcher who wants something stronger, and the explorer who buys on flavour name alone.
Practical Checklist
- Confirm the current customs classification with your own broker.
- Keep sealed retained samples from every production batch.
- Plan the switch from air to sea freight before you need it.
- Check carton dimensions against your freight quote before confirming.
- Ask how the factory measures puff count, then compare like with like.
- Agree the tolerance band in writing before approving artwork.
Frequently Asked Questions
How do you handle a short shipment?
Cartons are counted and weighed before dispatch and the figures are shared with you. If something is short on arrival, the packing record and the carrier documentation are both available, which keeps the claim straightforward.
Can I mix strengths in one order?
In most cases yes, as long as each strength meets the minimum run length. Mixed strength cartons are popular with retailers building their first display because they show the full ladder without over committing.
What if I only need a small first order?
That is normal and sensible. A mixed carton lets you test cart in your own market before committing to a production run, and the specification you approve at that stage carries through to larger orders unchanged.
Is there support for in-store material?
Yes. Shelf talkers, counter cards and simple planogram suggestions are available for cart ranges that reach a sensible volume. Most retailers find the plain strength and flavour cards do the most work.
What is the usual minimum order for cart?
For a standard production run the minimum is normally one master carton per flavour, though mixed cartons can be arranged for a first order. If you are testing the line, ask about a sample pack first and treat the freight as part of your research budget.
Next Step
Questions that are not answered here are usually the interesting ones. Reach out with the specifics of your market and we will answer with numbers rather than adjectives.
Related Reading
- Cart Regulatory Change Monitoring — Private Label Programmes
- Cart Quality Control: Tests We Run Before Dispatch — Oceania
- Cart vs Standard Alternatives: What Changes for Your Shelf — Real Numbers Only
- Cart Warranty Claims Workflow — Step by Step
- Cart Freight Forwarder Selection Notes — 2026 Buyer Notes
- Cart Currency and Payment Risk Basics — Wholesale Clubs